Construction dust ...

Well, it looks like we are in for another wintry storm!! This winter has brought us more snow than we have had in quite a few years. Oh well, at least it covers up the brown grass!!  I'm taking advantage of the day to photograph and upload pictures of all of our new pilots. It takes a while to get the photos uploaded - between only having dial-up internet access and having an insistent 4 month old little boy who loves his "Momma time"!!

Thank you to the people who contacted me with suggestions regarding the website (keep 'em coming!!!). One of the things that I am trying to do is provide enough information in the product title so that you will know more about the product without clicking on each individual product. Getting this website to where we want it to be is definitely a work in progress.  Sometimes I feel like there should be construction dust all over my computer screen from the changes that I make!! A lot of it is trial and error - please have patience with us - we will get it perfected one of these days!!  I told Christopher tonight that I can remember sitting in HTML programming class and wondering what an accountant would need that information for.  Well, now I know!

Another thing that we are working on for the website is an applicability list. Christopher truly tries his best to always be available to help with any applicability questions you may have, but alas, he has to sleep sometime and we both know what it is like to shop online. Well, I should say that I know what it is like to shop online - Christopher's too busy designing to do much shopping. Anyway, I know that when I go on a store's website I want easy access to the information I need and clear explanations on everything that I am interested in. We feel that that is just as important at Railflyer. We want to make sure that as many of our customer's questions are answered as easily as possible through the website. So, to that end, we are working diligently to be able to provide as much info as we possibly can. An applicability list is just the beginning. We have detailed instructions for our products in the works. More comprehensive descriptions of our products. Pictures of the Railflyer part, pictures of the prototype part, pictures of the built-up Railflyer part.  Therefore, the virtual construction dust.

As for the pictures, just a quick note: when you click on the product that you are interested in you will notice 1, 2, 3 underneath the photo. If you move your mouse over the numbers, additional photos will appear in the box. If you see a photo that you would like a larger image of, simply click on the photo and a larger one will open in your window. (Please note that some pop-up blockers will limit your access to the larger images.  Make sure that you have your pop-up blocker set to accept pop-ups from our website).

Anyway - gotta run for tonight. I hear a little boy rustling. Have a great night!

Wendy

So you'll know who Wendy is ...

Hi everyone!  I thought that since it's been almost 2 months since Christopher has had time to blog, that maybe I should write one today.  By now, many of our existing customers have probably received an email from "Wendy".  Well, I'm Wendy!!  :)  By training, I am an elementary teacher, with training/work experience in accounting.  I have previously worked for various companies in the USA and Canada, and now I am a full-time Momma to our sweet baby boy and full-time Manager, Operations for Railflyer.  I would have to say that my current professions are the hardest, most demanding jobs that I have ever held, but they are also the most rewarding responsibilities ever.  (Especially the Momma part!) 

I have been involved in Railflyer from it's beginnings when we were in NY, but since our son was born in October 2007, I have somehow become responsible for more things in the company.  My "official" title is Manager, Operations - which loosely translated means that I'm responsible for more things than I can list.  Let's do the Cliff Notes version - I'm your go-to person for any questions about invoices & shipments and  I always welcome suggestions about the website and our packaging.  You can contact me at wendy@railflyermodelprototypes.com with any questions/suggestions.  Now, I may not always have the answer, and although I now know what a GP 38-2 loco is, I can pretty well assure you that I haven't the foggiest idea what type of tread-plate you'd need or what version of steps.  That's where my incredibly talented husband, Christopher, comes into play.  He has an amazing talent for knowing what most types of locomotives need for detail parts off of the top of his head (and the ones he doesn't know - give him about 10 minutes and he can figure it out for you!!).  

So, as we start into 2008 (where did January go, anyway?!?!), I look forward to working more closely with you, our customers.  Since we redesigned our website in the Fall, we have been diligently working to get it where we want it to be - if you have any suggestions / concerns about the website, please let me know.  If you think there is something that needs to be fixed/addressed - website or otherwise - send me an email.  I have always liked to maintain an "open door" policy at my previous jobs and I would like that to continue in my work at Railflyer - so take advantage of that and let me know your thoughts about how we're doing.  I look forward to hearing from you!!

I would like to personally thank you for your continuing support in 2008.

Have a fabulous weekend!

Wendy